Navigating a shifting identity landscape
Most consumers now conduct their personal business through digital channels — and they expect identity verification to be fast, seamless, and secure.
At the same time, digital commerce has created a massive opportunity for fraudsters. Fraud has moved beyond stolen documents into synthetic identities, deepfakes, and account opening fraud, eroding trust in digital finance.
Digital identity expectations are evolving rapidly across regulated markets. New frameworks such as eIDAS and EU Digital Identity Wallets are raising expectations for how identity is established, reused and trusted online.
As digital identity ecosystems evolve, organisations face additional challenges:
- Regulatory pressure around AML, fraud prevention, privacy, and digital identity trust frameworks is increasing.
- National and private digital identity schemes are expanding, but integration remains inconsistent and fragmented.
Organisations must strengthen identity assurance without increasing friction or operational complexity.
Useful Link
How we help
Connect once. Verify everywhere.
LSEG’s Identity Gateway is a unified platform that enables organisations to verify customer identities using global trusted digital identity schemes — through a single API integration and one commercial agreement.
Core capabilities
A single gateway to trusted digital identity schemes worldwide.
Identity Gateway simplifies how organisations introduce higher assurance digital identity across markets — without the need to build and maintain country-by-country integrations.
- Single integration: Connect once via a standardised API to access multiple trusted digital identity schemes across markets.
- Single commercial agreement: Reduce operational complexity and vendor overhead through one contractual framework.
- Built-in orchestration: LSEG manages identity scheme onboarding, change and maintenance behind the scenes.
- Standardised outputs: Receive consistent, usable identity responses across schemes and markets
Features and benefits
The immediate benefits of LSEG Identity Gateway
Stay compliant as digital identity rules evolve globally.
Strengthen assurance while cutting manual reviews.
Reduce friction and drop‑offs with smarter identity journeys.
Access multiple digital identity schemes through a single API.
Verify identities via trusted authorities while minimising personal document and data exposure.
Use Cases
Use Cases for LSEG Identity Gateway
Explore how organisations use Identity Gateway to address key identity challenges across onboarding, risk management and market expansion.
Cross border digital onboarding in regulated markets
Challenge
Organisations operating across multiple regions face fragmented national and private digital identity schemes, varying assurance levels and evolving regulatory expectations for remote onboarding.
How Identity Gateway helps
Identity Gateway provides a single integration to access multiple trusted digital identity schemes across markets, allowing organisations to introduce higher assurance digital identity without building and maintaining separate country by country integrations.
Outcome
Stronger identity assurance aligned with regional expectations, while supporting scalable and consistent onboarding experiences across markets.
Applying higher assurance identity checks at critical risk moments
Challenge
Applying the same level of identity verification across all customer journeys can increase friction and operational burden, particularly in higher risk interactions.
How Identity Gateway helps
Identity Gateway enables organisations to apply scheme based digital identity selectively at the point of need, such as account changes or higher risk interactions, while returning consistent identity outputs for downstream workflows.
Outcome
Reduced reliance on manual reviews in higher risk journeys and strengthened identity assurance without forcing all customers through the same verification path.
Simplifying expansion into new markets
Challenge
Entering new markets often requires navigating complex legal, technical and operational requirements associated with local digital identity schemes.
How Identity Gateway helps
With a single API integration and one commercial agreement, Identity Gateway reduces procurement complexity and vendor overhead, while LSEG manages scheme onboarding and ongoing change behind the scenes.
Outcome
Faster and simpler expansion into new markets, with consistent identity responses that integrate into existing onboarding and decisioning processes.
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