Build trust into digital onboarding
Synthetic identities and deepfakes are making digital interactions harder to trust. At the same time, organisations must balance stronger identity assurance with the fast, low-friction onboarding experiences customers expect. Document and Biometric Verification helps address this challenge by analysing government-issued documents and biometric data within one automated workflow.
The solution supports remote identity verification and forms part of LSEG Identity Verification Solutions. Organisations can use it alongside data-based consumer and business identity verification or identity checks available through LSEG World-Check One, depending on their onboarding, screening and risk-management requirements.
At a glance
- Support remote onboarding with a single automated verification workflow.
- Strengthen identity assurance while maintaining a low-friction customer journey.
- Choose a deployment model suited to rapid implementation or enterprise control.
- Connect document and biometric verification with a wider identity-verification portfolio.
Features and benefits
Validate government-issued identity documents and detect signs of forgery or tampering.
Verify identities using more than 16,000 document types across over 220 countries and territories.
Automatically extract and process identity information across more than 140 languages.
Confirm that a real person is physically present and strengthen defences against deepfake and spoofing attacks.
Match an individual to their identity document with high biometric accuracy.
Streamline identity verification to help reduce abandonment and improve the customer experience.
Who uses Document and Biometric Verification?
Document and Biometric Verification supports compliance teams in financial institutions, fintechs, corporates, governments and non-governmental organisations that need to verify identities during digital onboarding and other remote customer journeys.
Why choose LSEG Document and Biometric Verification?
Balance assurance with customer experience
Remote onboarding requires strong identity checks without creating unnecessary friction for legitimate customers. Document and Biometric Verification combines multiple checks in one automated workflow, helping organisations strengthen identity assurance while supporting a seamless experience. This balance can help teams build more effective onboarding journeys that reflect both their risk requirements and customers’ expectations for fast, convenient digital interactions.
Respond to sophisticated fraud techniques
Synthetic identities, deepfakes, document forgery and spoofing attacks create new challenges for remote verification. Advanced AI analyses document and biometric evidence to help organisations detect these techniques during onboarding. Combining several forms of identity evidence provides a stronger basis for assessment than relying on a single method, helping review teams respond to increasingly sophisticated attempts to misrepresent a customer’s identity.
Support international onboarding
Broad document and language coverage can help organisations apply a consistent verification approach across markets. The solution supports more than 16,000 document types across over 220 countries and territories, while AI-powered optical character recognition processes identity information across more than 140 languages. This reach supports organisations onboarding customers across multiple geographies and a diverse range of identity documents worldwide.
Choose a deployment model that fits
Document and Biometric Verification is available in two offerings built on the same core verification engine. DBV Basic provides a ready-to-run, cloud-hosted option with rapid deployment and minimal integration effort. DBV Enterprise adds enhanced security, configurability and control for regulated, higher-risk and high-volume environments, enabling organisations to select the approach that fits their specific operational requirements and growth plans.
How it works
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Deployment options
DBV Basic is a ready-to-run, cloud-hosted service designed for rapid deployment with minimal integration effort. DBV Enterprise provides enhanced security, configurability and control for regulated, higher-risk and high-volume environments. Both offerings use the same core verification engine, with differences in how they are deployed, configured and scaled.
Use cases
Use Document and Biometric Verification for digital customer onboarding, remote identity checks and journeys that need stronger identity assurance. Select DBV Basic for rapid cloud deployment or DBV Enterprise where enhanced security, configurability, operational control and scale are required.
Other identity verification solutions
FAQs
Request details
Discuss your onboarding journey, identity-verification requirements and deployment options with the LSEG Risk Intelligence team.
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