RISK INTELLIGENCE – CONSUMER IDV
Verify consumer identity – quickly and efficiently
Explore our seamless, low friction consumer identity verification solution.
Trusted IDV data for seamless, low-friction verification
For FinTechs – from payments companies and crypto platforms to onboarding solutions and tech innovators – consumer identity verification (IDV) is a critical component of daily operations.
In today’s digital-first world, effective IDV is not just a regulatory requirement; it’s essential for seamless onboarding, robust fraud prevention, and maintaining customer trust.
Yet, traditional IDV processes can be time-consuming, frustrating for users, and a major contributor to high abandonment rates. That’s why striking the right balance is key: IDV must be fast and low-friction to meet modern consumer expectations, while still being secure enough to stop bad actors.
Our data-based IDV solution is designed to reduce customer attrition and accelerate onboarding. It combines third-party data validation, document verification, and biometric checks to verify identities quickly and accurately – without slowing the pace of business.
With wide global coverage across 65+ consumer IDV countries and data sourced from over 400 rigorously vetted providers, our solution delivers authoritative verifications with a consumer-friendly experience
Custom match rules further optimise conversion rates, helping you onboard more customers, more confidently
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Use Case
Improve match rates by up to 35%
As consumers increasingly favour online channels, the exponential growth of digital marketplaces has brought with it a surge in identity fraud. To combat this global threat, regulations now require organisations to conduct Know Your Customer (KYC) checks, including robust consumer identity verification (IDV). This involves accurately:
Ensuring that customers are who they claim to be
Confirming that submitted identity documents are genuine
Performing liveness tests to prevent spoofing
These measures are essential not only to protect your customers but also to safeguard your business reputation. At the same time, it’s crucial that these checks are carried out swiftly and efficiently to maintain a seamless and positive customer experience.
If you’re a fintech or a broad-based financial services firm, we can help you lower customer acquisition costs, improve conversions, and drive revenue.
Our customers have seen up to a 35% uplift in match rates – a key factor in reducing friction and accelerating onboarding. Combined with an average 21% improvement in conversions, our solutions deliver measurable impact where it matters most.
Our solutions
Simplified, secure global consumer IDV – with unmatched accuracy
Our data-based consumer IDV leverages independent, authoritative in-country identity data sources to verify identity with unmatched accuracy.
Created through rigorous sourcing and due diligence, our 400+ global data sources span 65+ countries, offering wide global coverage. Powered by a sophisticated matching engine – refined by processing over 100 million identity verifications – our flexible, resilient data delivery leverages sources in a waterfall approach to optimise performance and reduce disruption from downstream partners.
In addition, our service supports document verification and, biometric checks, including liveness detection and AI-powered deep learning to guard against rising global identity fraud. Our Digital and Biometric Verification solution supports government-issued ID documents from every country, with the largest country coverage in the industry.
Importantly, our solution set has been designed with a customer-first approach – and delivers a seamless, low friction experience.
Features and benefits
The immediate benefits of efficient consumer IDV
Verify identities of individuals and businesses against a waterfall of authoritative data sources.
Data-based verification minimises customer friction, while delivering authoritative results along with lower costs.
Our consumer-first onboarding approach reduces abandonment, which is a significant pain point for FinTechs, marketplaces and social platforms.
We help you meet your KYC and IDV obligations with confidence – and without slowing the pace of business.
Out identity data is sourced directly from our partners to ensure real-time access to up-to-date data, as well as compliance with local data privacy and access regulations.
Our architecture is secure and GDPR compliant. PII is never written to disk and information is never sent outside the appropriate jurisdiction.
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