US Account Verification Solutions

More precise fraud detection, close to 50% fewer reviews | Account-change verification | Pre-disbursement ownership checks​

Challenge

The processor faced a blind spot whenever a new bank account was added or an existing account was changed. Without verified ownership data, the fraud team could not confirm whether the account belonged to the intended recipient before funds were released.

To compensate, the team relied on broad fraud detection rules that generated high review volumes and consumed investigator capacity without proportionate fraud catch rates.

Solution

The processor expanded its existing LSEG deployment to embed bank account ownership verification directly into the account change workflow. Whenever a new bank account was added or modified, account and ownership checks were triggered in real time before funds were disbursed, validating account details and confirming ownership as part of a broader fraud-risk workflow.

This gave the fraud team a verified ownership signal at the point of change, enabling more precise decisioning and reducing reliance on broad behavioural proxies.

Outcome

The organisation reduced fraud detection volume by approximately 50%. With clearer insight into who owned the bank account before it was used to receive money, the fraud team was able to redesign its rules around verified signals rather than high-volume assumptions.

The result was more precise fraud detection, faster pre-disbursement decisions and reduced exposure to misdirected payments at account change events.

Reduced false-positive revocations | Faster investigations | Portal-based deployment

Challenge

Following a corporate acquisition, the bank needed to rationalise its fraud tooling and establish a consistent verification standard across the combined organisation. At the same time, its fraud investigation team needed a reliable way to confirm whether a payment account belonged to the customer under review.

Without a trusted verification layer, investigators faced a higher risk of incorrectly revoking legitimate accounts, creating avoidable customer friction, call centre escalations and dispute volumes.

Solution 

US Account Verification Solutions was embedded into the institution’s fraud investigation workflow. When risk indicators appeared, including suspicious behaviour, unusual account activity or mismatched customer information, investigators could verify account ownership before deciding whether to take action.

The solution was deployed through portal-based access, enabling rapid adoption without requiring a full API integration before value could be realised.

Outcome

The bank reduced false-positive account revocations and accelerated fraud investigation decisions. By verifying account ownership in real time, investigators were better able to distinguish legitimate customer activity from potential fraud.

The result was a more consistent post-acquisition fraud investigation process, reduced manual validation and a lower technical barrier to value across the combined organisation.

Manual review eliminated | Credit, funding and collections | Bank, FEIN, email and wire verification

Challenge

The lender was seeing an increase in manipulated or inconsistent documents submitted by referral partners and borrowers, including voided checks, FEIN documentation and wiring instructions. Manual review placed responsibility on individual team members to identify fraud, creating variability in detection quality and an operational model that was difficult to scale.

The risk extended across credit, funding and collections, with each function relying on different processes and standards. This created gaps that sophisticated fraudsters could exploit across the lending lifecycle.

Solution

LSEG introduced a consistent electronic verification layer across the lender’s credit, funding and collections teams. Bank account details and account ownership could be verified alongside FEIN data, email addresses and wiring instructions, reducing reliance on manual judgement.

By applying the same verification workflow across teams and channels, the lender was able to operate from verified data rather than asking individual reviewers to identify inconsistencies in submitted documents. The workflow also verified wiring instructions to help protect against business email compromise and payment redirection fraud before funds were disbursed.

Outcome

The lender eliminated manual document review as the primary fraud detection mechanism across credit, funding and collections. Verification standards became more consistent, process efficiency improved and fraud exposure was reduced across multiple document types.

The result was a more scalable approach to lending fraud prevention, with banking information, FEIN data, email addresses and wiring instructions verified electronically before fraud could progress through the lending pipeline.

High six-figure fraud risk identified | 100% identity volume consolidated | 5,900% query growth

Challenge

The platform needed to validate applicant identities across multiple acquisition channels, including web leads, contracted agents and third-party referrals. Fraudsters were using newly created or unverifiable email addresses to open policies, making it important to understand both identity risk and the legitimacy of the email addresses used during application.

The organisation was also operating a multi-provider verification model. When another provider appeared to deliver higher match rates, the platform questioned why LSEG was declining identities that the other provider had passed.

Solution

LSEG encouraged the platform to validate declined identities against actual fraud outcomes. The review showed that some identities passed by another provider had relied on looser matching logic across critical fields, while LSEG’s stricter verification standards had correctly identified risk.

The platform then consolidated its identity verification volume to LSEG, using identity verification and email ownership and tenure intelligence as part of its new policy origination workflow.

Outcome

The platform prevented further high six-figure fraud losses linked to the verification gap and consolidated 100% of its identity verification volume to LSEG. Query volume increased 5,900% following the consolidation, reflecting the platform’s shift from a multi-provider model to a single verification standard across acquisition channels.

The result was a more accurate identity verification process across acquisition channels, with email ownership and tenure intelligence and identity verification working together to identify higher-risk applications before policies were issued.

No bank-login credentials required | Reduced manual review | Faster nonprofit onboarding

Challenge

The provider’s existing account validation process relied on bank statements and voided checks. These documents could be manipulated, creating fraud exposure and requiring manual review to identify inconsistencies.

Credential-based verification created a different challenge. For large nonprofit clients, finding the authorised banking contact could take time, delaying verification, holding up fund disbursement and affecting customer satisfaction.

Solution

LSEG enabled credential-free bank account validation across the provider’s payment platforms, validating legal name, routing number and account number through an API-connected workflow. Identity and email-risk checks were also incorporated at onboarding, helping the provider confirm who was signing up before account validation proceeded.

Outcome

The provider reduced manual review, accelerated onboarding and removed the need for clients to share bank-login credentials. This helped improve the experience for large nonprofit clients while giving the compliance team greater confidence in electronically verified results.

The result was a faster, more scalable account validation process that reduced document fraud exposure and supported smoother fund disbursement across the provider’s payment platforms.