Strategy in action


To be the world’s leading financial markets partner.


To achieve our vision we continue to strengthen our performance as an innovative, customer-focused and collaborative organisation, delivering high value products and services across the financial markets value chain.

Delivery of our strategy is through 3 strategic pillars:
– driving global growth
– developing our customer partnership approach
– delivering best in class capabilities

Our core principles of Open Access, customer partnership, and operational excellence will continue to drive delivery of our strategy.

We adapt to, and create opportunity from trends that are shaping our customers’ behaviour and operating environment, including geopolitical, regulatory and economic change, as well as technological advancements that will continue to have an impact on our business.

Strategy Progress - Selected Examples
Driving global growth

As a customer-focused organisation, we benefit from deep and broad relationships with market participants globally. This drives product and service innovation and, combined with our ability to respond effectively to secular trends, creates growth opportunities across the financial markets value chain.

  • Establishing a greater presence in global emerging markets through partnerships with key local stakeholders across markets, via initiatives such as the Shanghai-London Stock Connect, ELITE’s geographic expansion and FTSE Russell’s broadening coverage of China

  • Sustained organic and inorganic growth to extend the global coverage of our products and services, investments in emerging capabilities and the organic development of our global offering e.g. the acquisition of an increased stake in LCH, expansion of LCH’s services across 23 currencies and a growing footprint in near-shore locations

Developing our  customer partnership approach

LSEG is set apart in the Financial Markets Infrastructure sector through our open access philosophy and customer partnership approach. This gives us maximum flexibility to develop commercial and corporate opportunities amidst ongoing industry and regulatory change.

  • Continued partnerships with our customers through shared ownership and governance to develop enhanced offerings across the financial markets infrastructure value chain, with customers contributing through varying minority shareholdings in LCH, Turquoise, CurveGlobal and MTS

  • Continued collaboration with our customers and leading providers to drive the growth of new and existing product sets, including the acquisition of a minority stake in Euroclear and FTSE Russell’s global ESG partnership with Sustainalytics

Delivering best in class capabilities

We constantly seek to improve our execution capabilities, customer servicing and expertise in financial markets infrastructure. We utilise technology, our global customer relationships and the skills of our people to innovate, manage risks and to facilitate the execution of cross-divisional opportunities, using the collective expertise and collaboration across the Group.

  • Driving towards operational efficiency, illustrated through the continued integration of Mergent and The Yield Book into FTSE Russell and the Information Services Division, the expansion of BSL (the Group’s shared services company) and ongoing optimisation of stable, secure and resilient infrastructure to more effectively support the Group’s core activities.

  • Investment in partnerships with customers, including building out our capability in Artificial Intelligence (AI) and analytics alongside minority investments in AcadiaSoft, June 2018, and Nivaura, February 2019, to drive the development of enhanced customer offerings and applications of new technologies across the financial markets infrastructure value chain