(LAST UPDATED: APRIL 7, 2026)
This California Consumer Privacy Notice ("Notice") supplements and forms part of the World-Check Privacy Statement and the Enhanced Due Diligence Privacy Statement, but only where the relevant privacy statement expressly incorporates this Notice.
It applies only where Refinitiv Limited or another LSEG Group entity acts as a “business” under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”) (i.e., the role equivalent to “controller” under the relevant privacy statement) in connection with the World Check and Enhanced Due Diligence services.
Where the processing is covered by the LSEG group-level Privacy Statement (and its California annex), or where LSEG acts solely as a “service provider” or “contractor” under the CCPA, this Notice does not apply.
This Notice does not apply to LSEG Group personnel, job applicants or contractors, nor to marketing activities or the personnel of our clients.
Capitalized terms used in this Notice have the meanings given to them in the CCPA, unless otherwise stated.
Section 1: Notice of Collection and Use of Personal Information
We may collect the following categories of personal information about you from publicly available sources as described in the World Check Privacy Statement. In addition, where applicable in connection with the Enhanced Due Diligence service, we may obtain personal information from other sources as described in the Enhanced Due Diligence Privacy Statement.
The categories below reflect statutory classifications of personal information under the CCPA and may encompass personal information that is described in more detail in the applicable privacy statement.
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (unique pseudonym, or user alias; and other forms of persistent or probabilistic identifiers), online identifier, email address, account name, and other similar identifiers. We also may collect limited government-issued identifiers (e.g., social security number, driver’s license number or passport number).
- Additional Data Subject to Cal. Civ. Code § 1798.80: physical characteristics or description, state identification card number, education information, financial information and medical information.
- Protected Classifications: characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, ancestry, genetic information, disability, medical condition, citizenship status, and military and veteran status.
- Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
- Employment Information: professional or employment-related information.
- Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We may use the categories of personal information listed above for the purposes described in the World Check Privacy Statement or the Enhanced Due Diligence Privacy Statement. In addition, we may use these categories of personal information for certain business purposes specified in the CCPA, as described in the table below:
| Purposes | Categories of Personal Information |
|---|---|
| Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services |
|
| Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance |
|
| Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity |
|
| Debugging to identify and repair errors that impair existing intended functionality |
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| Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us |
|
Section 2: Our Prior Collection, Use and Disclosure of Personal Information
We may have collected and used your personal information, as described in section 1 above, during the 12-month period prior to the effective date of this Notice. For the personal information collected during that timeframe, we describe below: (a) the categories of sources from which we may have obtained the personal information, (b) the categories of third parties with whom we may have shared the information, (c) the categories of personal information we may have sold, and (d) the categories of personal information we may have disclosed for a business purpose.
a. Sources of Personal Information
We may have obtained personal information about you from various sources, as described below.
| Categories of Sources of Data Collection | Categories of Personal Information |
|---|---|
| Vendors who provide services on our behalf |
|
| Social networks |
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| Government entities |
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| Publicly-available sources |
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| Consumer data resellers |
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b. Sharing of Personal Information
We may have shared your personal information with certain categories of third parties, as described below.
| Categories of Third Parties | Categories of Personal Information |
|---|---|
| LSEG Group companies |
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| Vendors who provide services on our behalf |
|
| Professional services organizations, such as auditors and law firms |
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| Business partners, such as entities with whom we deliver co-branded Services, provide content, or host events, conferences and seminars |
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| Government entities |
|
c. Sale of Personal Information
We do not sell your personal information in exchange for consideration. We also do not sell the personal information of minors under 16 years of age without affirmative authorization if we have actual knowledge of the individual’s age.
d. Disclosure of Personal Information for a Business Purpose
We may have disclosed to third parties for a business purpose the categories of personal information listed in Section 1 of this Notice.
California Consumer Privacy Rights (CCPA/CPRA)
You have certain choices regarding our use and disclosure of your personal information, as described below.
- Access (Right to Know): You may have the right, up to twice in a 12-month period, to request that we disclose the categories and specific pieces of personal information we have collected, used, disclosed and shared (and, where applicable, sold) about you during the past 12 months.
- Deletion: You may have the right to request that we delete personal information we have collected from you, subject to statutory and operational exceptions (for example, where retention is required by law, to establish or defend legal claims, or where the information remains necessary for the due diligence and compliance purposes described in the applicable product or service privacy statement).
- Correction: You may have the right to request that we correct inaccurate personal information we maintain about you.
- Opt-Out of Sale or Sharing: You may have the right to opt-out of the sale or sharing of your personal information. As provided in this Notice, we do not sell or share the personal information covered by this Notice.
- Limit Use and Disclosure of Sensitive Personal Information: Where applicable, you may have the right to limit our use and disclosure of sensitive personal information as defined by the CCPA.
- Non Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
How to Submit a Request
Submit an access, deletion, or data portability request online, or call us toll-free at (866) 463-4531.
Opt-out of the sale of your personal information online, or call us toll free at (866) 463-4531.
Verifying Requests: To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. We may require you to provide any or all of the following information:
- First and last names;
- Email address;
- Telephone number;
- Full residential address;
- A copy of certain identification documents; and/or
- Information about your interaction or relationship with us and/or your usage of our products and services.
In addition, if you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. We will require you to execute the above-referenced declaration and submit it back to us. If, in our sole determination in accordance with the CCPA, we are unable to verify your identity, we may deny the request in whole or in part.
Authorized Agents: If you designate an authorized agent to make an access, deletion or opt-out of sale request on your behalf, (1) we may require you to provide the authorized agent with written permission to do so and we may require the authorized agent to submit identification information for verification purposes, and (2) for access and deletion requests, we may require you to verify your own identity directly with us (as described above). If the authorized agent provides a duly-executed power of attorney pursuant to California Probate Code sections 4000 to 4465, you will not be required to verify your own identity with us. If, in our sole determination in accordance with the CCPA, the agent does not submit proof that they have been authorized by you to act on your behalf, we may deny the request in whole or in part. To submit an authorized‑agent request on behalf of a California resident, submit the request via our online form, or call us toll free at (866) 463-4531.
Additional Information: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. This Notice is available in alternative formats upon request. Please contact privacy.enquiries@lseg.com or call us toll free at (866) 463-4531 to request this Notice in an alternative format.