Supplier Knowledge Hub

LSEG (London Stock Exchange Group) is committed to evaluating new and adaptive suppliers to meet our evolving needs. We look for strong capabilities, high-quality and attractive commercial offerings that build long lasting partnerships. We partner with our Suppliers to drive savings, ensure compliance, manage demand and reduce supply chain risk to drive LSEG’s profitability and competitive advantage.

LSEG’s supplier policies provide clear expectations regarding our suppliers to ensure our third parties partner with LSEG, address risk and align to LSEG’s values. Suppliers are required to adhere to the below.

Suppliers should endeavour to operate in accordance with the UN Guiding Principles on Business and Human Rights.

Suppliers must comply with all applicable laws with respect to human rights, labour rights and modern slavery to satisfy the requirements of the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work.

Suppliers must adhere to their human rights policy and/or commitments as well as demonstrate ongoing actions towards upholding these principles.

Suppliers must implement appropriate due diligence processes to manage human rights, labour rights, and modern slavery within their operations and supply chains.

Suppliers must prohibit the use of forced and child labour of any form.

Suppliers must maintain appropriate and proportionate grievance mechanisms and deal with human rights related issues fairly, transparently, and promptly.
Suppliers should respect the principles of diversity, equality and inclusion.

Suppliers must prohibit discrimination on the basis of gender, race, ethnicity, religion, age, disability, sexual orientation, or any other characteristic protected by law.

Suppliers must implement fair and unbiased hiring practices to ensure equal opportunities for all candidates.

Suppliers must ensure equal and fair pay for their employees and adhere to any applicable laws with respect to equal and fair pay.

Suppliers must publish their gender pay gap when required by law.
The reputation of the London Stock Exchange Group (‘LSEG’) or (‘the Group’) is one of our greatest assets. We each have a duty to protect our reputation, acting with the highest levels of integrity to maintain LSEG’s legacy of trust and deliver excellence.

Our ethical values and our resulting approach to the way we do business are reflected in the LSEG Code of Business Conduct and Ethics. Our Supply Chain Ethical Code applies to our suppliers worldwide and seeks to encourage comparable standards of behaviour, driving commitment to ethical improvements through our supply chain.

Business Code of Conduct

Supplier Code of Conduct
All LSEG policies can be found here: Policies | LSEG
View LSEG Purchase Order Terms and Conditions | LSEG here.

LSEG Purchase Order Terms and Conditions

All existing suppliers will use our new Oracle Supplier Portal to update their information, for example, in the case of a change of address.

All new suppliers and subsidiaries or affiliates for existing suppliers who need to be onboarded must register on our new Oracle Supplier Portal.

If you transact with any of the LSEG entities listed below, you will also need to use Oracle Supplier Portal for invoice submission and purchase order management.

Legal Entity Name	Region
AcadiaSoft Inc US	Amer
Frank Russell Company	Amer
FTSE Americas, Inc.	Amer
FTSE Fixed Income LLC	Amer
FTSE Global Debt Capital Markets, Inc	Amer
FTSE Mexico S de R.L. de C.V.	Amer
LSEGH Inc.	Amer
Mergent, Inc.	Amer
Millennium IT Software (Canada) Inc	Amer
YieldBook Inc	Amer

FTSE China Index Limited	APAC
FTSE International (Hong Kong) Limited	APAC
FTSE International Taiwan Limited	APAC
FTSE Business Services Colombo (Private Limited)	APAC
LSEG HK Financing Limited	APAC
LSEG Malaysia Sdn Bhd	APAC
Millennium IT Services (Private) Limited	APAC
Millennium IT Software (Private) Limited	APAC
Beyond Ratings	EMEA
FTSE International (MEA) Limited	EMEA
FTSE Italy S.p.a.	EMEA
LSEG Business Services RM S.R.L.	EMEA
LSEG Ireland Limited	EMEA
LSEG Regulatory Reporting B.V.	EMEA
Quantile B.V.	EMEA
London Stock Exchange Group plc	UK
London Stock Exchange Group Holdings (Italy) Limited	UK
London Stock Exchange (C) Limited	UK
LSEG Business Services Limited	UK
LSEG Employment Services Limited	UK
LSEG Technology Limited	UK
SSC Global Business Services Limited	UK
London Stock Exchange plc	UK
Turquoise Global Holdings Limited	UK
LSEG Regulatory Reporting Limited	UK
Quantile Technologies Limited	UK

If you transact with any other part of LSEG, there’s no change to your current process for receiving purchase orders and/or submitting invoices. Please continue working with LSEG as you do today.

Oracle Supplier Portal

Registration
Manage supplier information
Purchase orders and invoices

Get set up: How to register as a supplier with LSEG.

Welcome to this demonstration on registering your company as a supplier to theLondon Stock Exchange Group. This video will walk you throughthe key steps to become a registered supplier with us. As wehave recently implemented a new finance system, even if you have previouslybeen a supplier, you might have to re-register through our new online portal.Once you have completed the registration process, and submitted the initialdetails of your company, your request will be forwarded for approval by our procurementand finance teams. You will be informed at each stage whetheryou have been successfully accepted or if more information is required beforewe can proceed. Once your registration has been approved, andall the required information has been collected, you will be given access to yourown secure area of the supplier portal. This will allow you to maintainyour company details and bank accounts, view and respond to requests forinformation or quotation, receive purchase orders, submit invoicesand monitor payments. A second video will show you how to accessand use these functions. So lets begin.To access the registration system, you will either be sent an e-mail with alink, or you can follow the instructions on our Supplier Knowledge Hub website,where you are watching this video. The process starts on this page.To begin, enter your email address into the fieldand then click the Send Access code button.Within a few minutes, you should receive an email with a unique code,that will give you access to the registration pages. Note that code istied to your email address, should not be shared with others, and will expireafter 15 minutes. If you do not receive the code within thistime period, you’ll need to request a new one using the Get a New Code link.Once you have the code, enter it exactly as it is in the email, and thenclick the Continue button.The Registration form is divided into a number of pages.The first three are to do with your company information and contact details.There is one about the products and services you wish to supply to us,and a final one where we start to gather qualification information about you througha number of questionnaires. So lets start with the first page:You do not need to complete every field, but you will not be able to proceed untilyou have completed those marked as Required. If you do not completethe optional fields, you may be contacted for this information later, soit may speed your application, if you enter as many as possible at this point.First, Enter your Company nameNext, select the Country you operate from. If you area multi-national organisation, select the country that relates to the siteyou are registering. Click in the field,and start to type the Country name; The list will then filter toshow you relevant options.Click the required entry when it appears.Once you have selected a country, the Tax fields will update to match your localregistration formats.Enter at least one Tax identification number. You can alsoenter a DUNS number if appropriate.You must select the most appropriate Organisation type and Supplier Typefrom the two drop down lists.If you want to add a note to the Procurement or Payables teams, to supportyour application, or explain any of your entries, you can do so,here. You can attach any Tax references,Insurance policies or other supporting documents, by dragging them in tothis box, or by clicking in the field, and then selecting them from your computer.At any point, you can Save your progress, by clicking the save button.This will allow you to close the page, and return later to complete the process.When you are ready to continue, return to the very first page in the process,and request an new access code, using the same email address as before.When you enter the code and click Continue, your application will be restored at thepoint you last saved it.When you are happy you have entered all the details correctly, click continue tomove on to the next page.You must enter details for at least one contact. The systemassumes the first contact will be you, and adds your email address automatically.If you are entering someone else's details, this can be updated.Again, you must enter details in the required fields. FirstEnter your nameThen your Job titleAnd your phone numberYou will need to have at least one Administrative Contact, but may have more than oneif you wish. Administrative contacts will receive communicationsfrom us about your company's role as a supplier in general, as opposed to specificrequests about purchases or invoices. You can also decidewhether each contact needs a User account on your area of the supplier portal.Again, you must have at least one account, and more than one is allowed.If you have only one contact, you may wish to have all roles related tothat user. If you have more than one, you can split responsibilitiesbetween them. Note that this can be updated in your supplier portal,at a later date.Finally, let us know if this contact is one of your team,in which case select Supplier, or from LSEG, when you should selectinternal.Having selected Supplier, we need to select a contact type.Note that Date of Birth and Nationality, are only required if you are a Sole-trader.You can add more contacts if you wish, but for this demonstration, we are goingto move on to the next page. But before we do that.we'll save our progress.and then we'll click the Continue button.If you are entering more than one site, you should give each one a name that describesit, so its easy for us to select the correct one when required.We’ll label this address Head Office.You'll need to select the purposes that we can use this site for. Weare only registering one site so we’ll select all three.Now you can complete the rest of the details of the addressAgain, as we start to type the County, the list will display possiblematchesSelect the contacts who are associated with this address.You need to select at least one category on this page, but you are alsofree to select as many as are appropriate for your Product and service offerings.You can either search for specific items, or browse throughthe list. In this demonstration, we'll just select a singlecategoryNote that the top-level categories are broken down into sub sections,and it may be worth exploring these if your offerings are very specific.This will assist us in positioning you within our supplier base.Finally, you will need to complete the Qualification questionnaires.These help us ensure that our suppliers are operating in appropriate ways,as well as allowing us to analyse the spread of companies that we are working with.Select the most appropriate response to each question.If you wish to upload documents to support any of your answers, you can do thison the Company details page We’ll show you how to get back there,once we’ve completed this section.Note that this is just an example set. Your questions may differ,and there may be more, or fewer, sections.We’ve now completed all of the required details. Before submittingthe request, it’s worthwhile reviewing the information to ensure it is correct.The easiest way to do this, is using the Titles on the Right-Hand-Side,which act as links to their respective pages.Earlier, we mentioned adding additional documents. You could uploadthem at this point, if required.Once you have checked all of the information, you can Submit your application,using the button at the bottom of the page.Your request has been submitted. Make a note of the requestnumber, in case you have to contact us with regard to your application.This completes the initial registration part of the process.These are the next steps for both our teams and you. Onceour teams have done all of their checks and setup, and if your application has beensuccessful , you’ll get information on how to access the next bit of your setup process.If for any reason your request cannot be approved, you’ll receive a notificationdetailing the reasons why, and what you need to do next.Thank you for watching, and look out for the next video in this series, whichis in the same area of this Supplier Knowledge Hub website.

How to change your information in the portal.

How to view purchase orders and submit invoices.

Oracle Supplier Portal

Third Parties are required to support LSEGs onboarding process through responding to requests via LSEGs risk assessment platforms, MetricStream and Prevalent. A User guide is available via the link provided below. Please be advised that Due Diligence Questionnaire (DDQ) submissions should aim to be submitted in English to avoid delays to the review process.

1

LSEG will trigger due diligence based on the level of risk associated with the service.
2

For cyber related due diligience tasks, the Third Party will receive a custom-made email containing the request to complete the Information Security assessment in the Prevalent tool.
3

The Third Party will also receive a notification from MetricStream tool to complete due diligence requirements for the other risk domain areas.
4

The Third Party will respond within the MetricStream tool and/or Prevalent tool answeing the due diligence questionnaries and providing evidencewhere appropiate.
5

LSEG will review the Third parties' responses and clarification will be requested where necessary. Once agreed, MetricStream generates an overall control assessment rating,

For additional support relevant to due diligence, please contact Third Party Risk Assessment Utility.

If you have a query, get in touch with our Accounts Payable team.

Supplier Knowledge Hub

Message to suppliers

Human Rights, Modern Slavery and Labour Rights

Diversity, Equality and Inclusion

Code of Conduct

Policies

Terms and Conditions

Useful links

Register and use Oracle Supplier Portal

Your information

Transacting with LSEG

Transacting with other entities

Oracle Supplier Portal training and information

Quick reference guides

Third Party Assurance

Step 1

Step 2

Step 3

Step 4

Step 5

Important links

Supplier support