What is ACH fraud?
ACH fraud involves the unauthorised or deceptive use of the Automated Clearing House (ACH) network to debit or credit bank accounts. The ACH network is a system used for processing various types of digital payments in the United States, including payroll deposits, mortgage payments, and direct debits.
This type of fraud frequently takes two main forms:
- Unauthorised ACH debits: Fraudsters withdraw funds directly from a victim’s bank account without their consent.
- Fraudulent ACH credits: Funds are transferred to illicit accounts, such as money mule or synthetic identity accounts to enable money laundering.
How ACH payments work and why fraud here is unique
High-Level Flow
ACH payments are processed in batch runs, making them distinct from instant payment methods like wire transfers. Here’s how a standard ACH transaction flows:
- A customer or business initiates an ACH debit or credit.
- Payment instructions undergo batch processing, typically assembling multiple transactions for efficiency.
- Funds settle between bank accounts.
Fraud Implications
- Timing gaps: Since ACH processing often occurs in batches, there is lag time that enables fraud to take place before malicious activity is flagged.
- Dependency on account details: ACH payments rely on accurate bank details - exploiting any errors opens doors for unauthorised debits.
For example, fake vendor accounts can use incorrect bank routing details to infiltrate business payments.
Common ACH fraud scenarios
ACH fraud manifests in several forms, including:
- Unauthorised ACH debits: Stolen bank account credentials allow a fraudster to initiate payments.
- Business compromise fraud: A fraudster infiltrates a company’s systems, such as the payroll department, to reroute workers’ direct deposits.
- Vendor payment redirection: Fraudsters manipulate official correspondence to get businesses to update payee details to fraudulent accounts.
- Synthetic identity fraud: Fraudulent entities create new identities to bypass standard checks and initiate payments.
Real-world example:
In many cases, attackers exploit phishing emails to access banking credentials and initiate large ACH transactions, especially targeting payroll funds transferred on Fridays.
Red flags and warning signs of ACH fraud
Identifying ACH fraud early can save businesses significant losses. Warning signs may include:
- New bank accounts with immediate debit activity: Suspicious transfers from newly added or flagged accounts.
- Unusual payment “velocity”: High-frequency or iterative payment attempts often signal automated fraud.
- High-risk transfers to unverified third-party accounts: Mismatched account ownership details and recent changes in beneficiary data can prompt alerts.
- Duplicated settings across accounts: Multiple user accounts exhibiting similar behaviour could be an indication of synthetic identity fraud.
LSEG Risk Intelligence solutions leverage real-time data monitoring to detect anomalies and atypical funding patterns that might bypass simple rule-based checks. This minimises exposure to fraud.
How banks and businesses detect ACH fraud
Detection Approaches
- Rule-based analysis:
Transaction velocity limits
Trigger alerts for high-value or non-compliant debit amounts - Machine learning models: Advanced behavioural analysis flags patterns inconsistent with historical data.
LSEG Risk Intelligence’s fraud intelligence tools incorporate these approaches into solutions like Global Account Verification, combining real-time monitoring with identity validation to intercept anomalies proactively.
How to prevent ACH fraud (practical controls)
For Businesses
- Implement robust maker-checker workflows to prevent unauthorised fund withdrawals.
- Conduct quick, same-day reconciliation, and raise exceptions for unmatched debits.
- Restrict ACH initiator accounts (minimise permissions for non-critical employees).
For Payment Providers
- Strengthen account verification protocols pre- and post-transactions.
- Real-time fraud hold/review systems can mitigate risks for flagged debits.
- Conduct training for employees to recognise phishing or impersonation tactics.
LSEG Risk Intelligence solutions help businesses and banks implement step-up authentication and user behaviour risk scoring into their monitoring systems.
Who is liable, and how does ACH fraud recovery work?
Liability in ACH disputes:
The Electronic Fund Transfer Act (EFTA) in the United States typically holds banks liable for unauthorised consumer transactions if the fraud is reported promptly. Business transactions, on the other hand, depend largely on the presence of fraud detection mechanisms.
Recovery process:
- Rapid response: Immediately contact your bank upon suspicion to enact stops or recalls on fraudulent transactions.
- Document trails: Maintain a secure log of conversations, transaction records, and forensic analyses to help investigations.
Steps to take when ACH fraud is suspected
- Contain the breach: Lock access to compromised systems, passwords, or credentials.
- Investigate root cause: Engage your internal IT or fraud team early to assess the entry point (data compromise vs. malicious account takeovers).
- Notify partners/suppliers: Especially for vendor fraud, raising partner awareness is crucial to shared risk reduction.
Integration of LSEG solutions
LSEG Risk Intelligence offers comprehensive solutions to help mitigate fraud risks in digital payment systems:
- Fraud mitigation across the workflow: Using tools such as real-time bank account verification coupled with identity validation.
- Compliance alignment: Their integration-ready APIs further simplify ACH fraud compliance measures like government mandates on Payment Service Providers (PSPs).
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