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Privacy and Cookie Statement

LAST UPDATED: OCTOBER 7, 2022

Your privacy and trust are important to us. This Statement explains how London Stock Exchange Group plc and the London Stock Exchange Group of companies (“LSEG", “we”, “us” or “our”) processes (e.g. collects, handles, stores, uses, shares or transfers, and protects) personal information about you as further described below. It also provides information about your rights and about how you can contact us if you have questions about how we handle your information.

Who this statement applies to and what it covers

This Statement applies to individuals who access, use, and/or interact with our products, services, websites, digital properties, platforms, software, and application(s), including mobile application (“app”) (including third-party platforms that host our websites and/or content) that hyperlink to this Statement (we call these our “Services”), attend our events or events hosted at our premises; to independent contractors or consultants whom we engage to perform and/or provide a service; and to subcontractors, vendors, suppliers, or service providers and to the personnel of the same.

Who we are

LSEG is a global company that is made up of numerous legal entities. Excluding those companies that have their own, separate privacy statement, this Statement applies to all companies within the LSEG group undertakings. The term “group undertakings” has the meaning given in Section 1161 Companies Act 2006. For a list of group companies, please refer to our most recent annual report which you can find on our Annual Reports page. For additional information, please contact us.

Sources of personal information

We collect personal information about you (e.g. your access, use, and/or interactions with us and our Services) from certain third parties and other sources.

What types of personal information we collect

The types and categories of personal information we collect depends on how you are interacting with us, which Services you are purchasing or using, and on the type of Service(s).

How we use personal information

This section includes details of the purposes for which we use personal information and also the different legal grounds upon which we process that personal information. Further information is set out below.

Legitimate interests for use

We use personal information for a number of legitimate interests. More detailed information about these legitimate interests is set out below. 

Marketing

We deliver marketing and event communications to you across various platforms such as email, telephone, text messaging, direct mail and online. Where required by law, we will ask you to explicitly opt in to receive marketing from us. If we send you a marketing communication, it will include instructions on how to opt out of receiving these communications in the future.

How we share personal information

We share personal information with various parties and persons including within the LSEG group of companies, with our business partners and third-party service providers, the party or person providing your access to our Services (if that is not you), in accordance with law and as otherwise described in this Statement. Our third-party service providers are not permitted to share or use personal information we make available to them for any purpose other than to provide services to us. In connection with the sharing of personal information, additional notice may be provided and consent obtained, as required under applicable law.

International transfers

LSEG is a global organisation and your personal information may be stored and processed outside of your home country, including in countries that may not offer the same level of protection for your personal information as your home country. We have measures in place to ensure that when your personal information is transferred internationally, it is subject to appropriate safeguards in accordance with data protection laws. Often, these include contractual safeguards. More information about these safeguards (including copies, where relevant) can be obtained by contacting us.

How we secure personal information

LSEG takes the security of personal information seriously and we use appropriate technologies, security controls, and procedures to protect personal information (including administrative, technical and physical safeguards) according to the risk level and the service provided.

How long we keep personal information

We retain your information in accordance with the applicable records retention schedules/policies. These schedules/policies may be company and/or Service specific. You can find more information on the criteria used to calculate the retention periods set out below.

Your rights

You may have rights under UK, European and other laws to have access to your personal information and to ask us to rectify, erase and restrict use of, your personal information. You may also have rights to object to your personal information being used, to ask for the transfer of personal information you have made available to us and to withdraw consent to the use of your personal information. Further information on how to exercise your rights is set out below.

Cookies and similar technologies Policy

LSEG sets and uses first-party and third-party cookies and similar or related technologies (collectively referred to as “cookies”) to allow for the proper functioning of our Services, store and manage user preferences, deliver targeted advertising, engage in marketing activities, enable personalised content, and gather, analyse and report on analytic and usage data. The use of cookies may occur across websites and apps through which information is collected about your online activities across applications, websites, or other services. More information about how we use cookies and similar technologies and how you can control and manage them is set forth below.

Where to find further privacy information on LSEG’s Services

Risk Products

LSEG provides Services to financial industry, compliance and risk professionals, helping them with efficiency tools and data to assess and improve risk and compliance management, analyse and access financial transactions, and create efficient, reliable business infrastructure. Such Services will process personal information entered by our customers as well as provide data from public sources about individuals to assist customers with governance, risk and compliance activities. A few of our Risk-related products include the following:

How to contact us

If you have any questions, comments, complaints or suggestions in relation to data protection or this Statement, or any other concerns about the way in which we process information about you, please contact the Privacy Office at LSEG, 10 Paternoster Square, London EC4M 7LS, England, United Kingdom.

For questions, comments, complaints or suggestions from EU data subjects, please contact:

LSEG
Data Protection Officer
Messeturm Friedrich Ebert Anlage 49,
Frankfurt 60327
Germany

Contact the Privacy Office

If you are not satisfied with the response, we encourage you to escalate your query to our Data Protection Officer via clicking on the link below and sending an email, or at Data Protection Officer, LSEG, 10 Paternoster Square, London EC4M 7LS, England, United Kingdom.

Contact the Data Protection Officer

Filing a Complaint. If you are not content with how LSEG manages your personal information, you can lodge a complaint with a privacy supervisory authority. In the European Economic Area, the relevant supervisory authority is the one in the country or territory where:

  • you are resident
  • you work, or
  • the alleged infringement took place

See list of National Data Protection Authorities in the European Economic Area. Find out more on the Information Commissioner’s Office in the United Kingdom.

Updates to this Statement

This Statement may be subject to updates. Any material future changes or additions to the processing of personal information as described in this Statement affecting you will be communicated to you through an appropriate channel. For example, we may place a prominent notice on a product site or email you to let you know of an updated Statement.