Last updated: October 10, 2022
California consumer privacy notice
This California Consumer Privacy Notice (this “Notice”) supplements the LSEG Privacy Statement and applies solely to California consumers. This Notice applies to personal information that forms the content for LSEG’s products and services, to contractors, to LSEG’s marketing activities and to users of LSEG’s products and services. This Notice does not apply to LSEG World-Check products and any World-Check content incorporated into any of LSEG’s products and services.
This Notice uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
Section 1: Notice of collection and use of personal information
We may collect the following categories of personal information about you:
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers. In addition, LSEG may collect limited government identifiers (e.g., social security numbers, driver’s license numbers, and/or passports) in connection with certain engagements or relationships (e.g., LSEG’s engagement of or with contractors).
- Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, state identification card number, education information, credit card number, debit card number or other financial information and medical information.
- Protected Classifications: characteristics of protected classifications under California or federal law, such as race, colour, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, ancestry, genetic information, disability, medical condition, citizenship status, and military and veteran status.
- Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
- Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements.
- Geolocation Data
- Sensory Information: audio, electronic, visual, and similar information.
- Employment Information: professional or employment-related information.
- Education Information: education information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).
We may use the categories of personal information listed above for the purposes described in our Privacy Statement. In addition, we may use these categories of personal information for certain business purposes specified in the CCPA, as described below.
| Purposes | Categories of Personal Information |
|---|---|
| Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services |
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Auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance |
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| Short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction |
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Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity |
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Debugging to identify and repair errors that impair existing intended functionality |
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Undertaking internal research for technological development and demonstration |
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Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us |
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Section 2: Our prior collection, use and disclosure of personal information
We may have collected and used your personal information, as described in section 1 above, during the 12-month period prior to the effective date of this Notice. For the personal information collected during that timeframe, we describe below: (a) the categories of sources from which we may have obtained the personal information, (b) the categories of third parties with whom we may have shared the information, (c) the categories of personal information we may have sold, and (d) the categories of personal information we may have disclosed for a business purpose.
a. Sources of personal information
We may have obtained personal information about you from various sources, as described below.
| Categories of Sources of Data Collection | Categories of Personal Information |
|---|---|
| Directly from you, such as when you request information or provide us with your contact information |
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From your devices, such as visit our websites or mobile apps |
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| Vendors who provide services on our behalf |
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| Social networks |
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| Online advertising companies |
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Government entities |
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| Publicly-available sources |
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| Consumer data resellers |
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b. Sharing of personal information
We may have shared your personal information with certain categories of third parties, as described below.
| Categories of Third Parties | Categories of Personal Information |
|---|---|
| LSEG group companies |
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Vendors who provide services on our behalf |
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| Professional services organizations, such as auditors and law firms |
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| Business partners, such as entities with whom we deliver co-branded services, provide content, or host events, conferences and seminars |
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| Advertising networks |
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Internet service providers |
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Data analytics providers |
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| Government entities |
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| Operating systems and platforms |
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| Social networks |
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c. Sale of personal information
We may allow certain third parties (such as certain advertising partners) to collect your personal information via automated technologies on our services in exchange for non-monetary consideration (such as an enhanced ability to serve you content and advertisements that may be of interest to you). You have the right to opt-out of the disclosure of your information, as detailed below.
During the 12-month period prior to the effective date of this Notice, we may have sold the following categories of personal information:
- Identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers
- Geolocation data
- Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
We do not sell the personal information of minors under 16 years of age without affirmative authorisation if we have actual knowledge of the individual’s age.
d. Disclosure of personal information for a business purpose
We may have disclosed to third parties for a business purpose the categories of personal information listed in Section 1 of this Notice.
California consumer privacy rights
You have certain choices regarding our use and disclosure of your personal information, as described below.
Access: You may have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months.
Deletion: You may have the right to request that we delete certain personal information we have collected from you.
Opt-Out of Sale: You may have the right to opt-out of the sale of your personal information. LSEG may allow certain third parties to collect your personal information via tracking and advertising cookies, which may be considered a sale of your information under California law. To opt-out of these cookies, visit LSEG’s cookie preference centre and follow the instructions. After opting-out of such cookies, if you clear the cookies on your browser that are associated with a LSEG website, this will remove your opt-out preferences and you will need to opt-out again from relevant cookies.
Shine the Light Request: You also may have the right to request that we provide you with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties.
How to submit a request
Submit an access, deletion, or data portability request online, or call us toll-free at +1 866 463 4531.
To submit a Shine the Light request, email us at privacy.enquiries@lseg.com.
Opt-out of the sale of your personal information online, or call us toll free at +1 866 463 4531.
Verifying requests: To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. We may require you to provide any or all of the following information:
- First and last names;
- Email address;
- Telephone number;
- Full residential address;
- A copy of certain identification documents; and/or
- Information about your interaction or relationship with LSEG and/or your usage of LSEG’s products and services.
In addition, if you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. We will require you to execute the above-referenced declaration and submit it back to us. If, in our sole determination in accordance with the CCPA, we are unable to verify your identity, LSEG may deny the request in whole or in part.
If you designate an authorised agent to make an access, deletion or opt-out of sale request on your behalf, (1) we may require you to provide the authorised agent written permission to do so and we may require the authorised agent to submit identification information for verification purposes, and (2) for access and deletion requests, we may require you to verify your own identity directly with us (as described above). If the authorised agent provides a duly-executed power of attorney pursuant to California Probate Code sections 4000 to 4465, you will not be required to verify your own identity with us. If, in our sole determination in accordance with the CCPA, the agent does not submit proof that they have been authorised by you to act on your behalf, we may deny the request in whole or in part. For an authorised agent to submit a CCPA rights request on behalf of a California resident online, or call us toll free at +1 866 463 4531.
Additional information: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. This Notice is available in alternative formats upon request. Please contact privacy.enquiries@lseg.com or call us toll free at +1 866 463 4531 to request this Notice in an alternative format.