Summary
As digital business models expand globally, organisations face growing complexity in how they verify identities. Customer expectations for fast, seamless onboarding are rising, while fraud risks and regulatory expectations continue to evolve.
At the same time, the identity verification landscape is becoming increasingly fragmented. Organisations often rely on multiple identity verification APIs, providers and schemes across different markets, creating inconsistent experiences and operational overheads.
LSEG Risk Intelligence has launched Identity Gateway, a solution designed to address these challenges by simplifying how organisations access and use trusted digital identity schemes worldwide.
A new approach to identity verification
Traditional approaches to identity verification often require organisations to integrate with multiple identity verification APIs individually. This can slow down expansion, increase costs and create inconsistencies in how identities are verified.
Identity Gateway introduces a different approach.
It acts as a single integration layer, enabling organisations to connect once and access multiple trusted digital identity schemes through a standardised API.
This model aligns with growing demand for scalable identity verification API solutions, allowing organisations to centralise how identity checks are performed across markets.
By reducing the need for multiple integrations, Identity Gateway helps organisations simplify their architecture while maintaining flexibility in how identity verification is applied.
What is Identity Gateway and how does it work?
A common question is: how do API-based identity verification tools work?
Identity Gateway operates as an orchestration layer between customer journeys and trusted identity providers. It routes verification requests to the appropriate scheme and returns consistent, structured identity data that can be integrated into existing systems.
When a user needs to verify their identity, the system directs them to the appropriate identity provider (such as a bank or government-backed scheme), then returns the result in a consistent format that can be used across different systems. This approach helps answer several key industry questions:
- What is an identity verification API?
An identity verification API enables systems to verify customer identities by connecting to data sources or identity providers in real time. - How do API-based identity verification tools work?
They send identity data to verification services and return results that confirm whether an identity can be trusted, often using multiple data sources or schemes. - How to integrate identity verification APIs into existing systems?
Solutions like Identity Gateway simplify this by providing a single integration point, rather than requiring multiple separate API connections.
This makes Identity Gateway particularly relevant for organisations looking to modernise onboarding or authentication workflows.
Addressing fragmentation in digital identity
As regulatory frameworks such as eIDAS and national digital identity schemes evolve, organisations must navigate:
- Different identity standards
- Varying assurance levels
- Country-specific integration requirements
This creates challenges for global organisations that need consistent identity verification processes.
Identity Gateway addresses this by providing access to multiple trusted digital identity schemes through a unified platform.
This helps organisations move away from fragmented, market-by-market implementations towards a more scalable approach.
Key benefits of a unified identity verification platform
Identity Gateway supports organisations in strengthening identity assurance while maintaining operational efficiency.
1. Simplified integration
Instead of integrating multiple identity verification APIs, organisations connect once through a single API.
This reduces:
- Technical complexity
- Time to market for new regions
- Ongoing maintenance requirements
2. Consistent identity verification
Identity Gateway returns standardised outputs, enabling organisations to apply consistent decisioning across markets.
This is particularly important for organisations operating across multiple jurisdictions.
3. Reduced operational burden
By managing the onboarding and maintenance of identity schemes centrally, Identity Gateway reduces the effort required to support identity verification over time.
4. Improved customer experience
Trusted digital identity can reduce friction in onboarding processes, helping organisations improve conversion rates while maintaining appropriate levels of verification.
Supporting fraud prevention and compliance
Another key consideration for organisations is how identity verification helps prevent fraud.
Identity Gateway enables organisations to apply higher-assurance identity checks at critical moments, such as onboarding or account changes.
By leveraging trusted digital identity schemes, organisations can:
- Strengthen identity assurance
- Reduce reliance on manual verification
- Support compliance with evolving regulatory expectations
It is important to note that identity verification solutions are designed to support fraud risk management, rather than eliminate risk entirely, in line with LSEG guidance.
Part of a broader identity verification ecosystem
Identity Gateway forms part of LSEG Risk Intelligence’s broader identity verification offering, which includes data-based, document and biometric verification capabilities.
This enables organisations to combine multiple approaches to identity verification, depending on the level of assurance required.
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