Trusted intelligence for enhanced customer due diligence
Higher-risk customer relationships can require more than screening and standard customer due diligence. Compliance teams may need deeper investigation, clearer context and documented findings to support onboarding, escalation, periodic review and customer acceptance decisions.
LSEG KYC Enhanced Due Diligence Reports combine trusted data, expert human investigation and the responsible use of AI. Analysts lead, interpret and validate the research, while AI supports efficiency, clarity and consistency. The reports provide context on potential risk factors relating to company and individual subjects, supporting the customer’s own review under internal or regulatory scrutiny.
The service forms part of the wider LSEG Due Diligence Reports offering, with report scope configured to reflect different risk profiles and review needs.
At a glance
- Support a risk-based approach when standard due diligence does not provide sufficient assurance.
- Obtain structured research on company or individual subjects for customer review.
- Use human-led analysis, with AI supporting research efficiency, clarity and consistency.
- Configure report scope to reflect the potential risk, subject and review need.
Features and benefits
Focus research on the subject, potential risk indicators and level of detail required for review.
Experienced analysts lead, interpret and validate research, providing clear context for customer review and decisions.
Draw on LSEG data, external databases, news sources and official records where these are available.
Explore identity, ownership, business activity, reputation and other potential risk factors relevant to the subject.
Receive organised findings and source context designed to support efficient assessment, escalation and documented review.
Access reports through available formats, including portal or API-supported workflows where the selected service permits.
Who uses KYC Enhanced Due Diligence Reports?
Organisations with established onboarding or due diligence workflows may need deeper research when a customer relationship presents limited visibility or heightened potential risk. Compliance and legal teams can use the reports to review researched findings and support escalation or customer decisions. Procurement and supply chain, security, channel management and other business teams may also use EDD within relevant due diligence responsibilities. The service can support large corporates with sophisticated third-party risk management programmes, partners and resellers integrating LSEG data, and clients requiring secure, restricted access to due diligence data.
Why choose LSEG KYC Enhanced Due Diligence Reports?
Research shaped around the review
Customer risk questions vary by relationship, ownership structure and the information already available. LSEG KYC EDD Reports can be configured around the subject, potential risk indicators and depth of research required. This helps teams obtain relevant context for the review without applying the same scope to every case, while keeping assessment and final decisions with the customer.
Human judgement supported by AI
Complex cases can require interpretation of sources, names, relationships and local context. LSEG analysts lead, interpret and validate each investigation, while AI supports efficiency, clarity and consistency across the research process. This gives review teams structured findings led by accountable human judgement, rather than presenting technology as the decision-maker in practice.
Structured findings for scrutiny
Reviewers may need to understand, escalate and retain the basis for a customer decision. LSEG KYC EDD Reports organise relevant findings and source context in a structured format that supports consistent internal assessment. The report informs the workflow, while the organisation remains responsible for applying internal policy, assessing potential risk and deciding the appropriate customer action.
Connection to wider due diligence
KYC EDD sits within the wider LSEG Due Diligence Reports offering. Organisations can use deeper customer research alongside established screening and due diligence processes, selecting a scope that reflects the case and review need. This provides a clearer route from an initial information gap or potential concern to focused research and documented customer review.
How it works
Bring together the subject information and review requirements needed to investigate a customer relationship. The selected report scope provides structured findings and source context that your team can assess, document and use to determine the next action under your own policies.
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Choose the report scope
KYC Enhanced Due Diligence Reports are available for companies and individuals and can be tailored to different risk profiles through configurable report scopes and optional areas of research.
| Report Type | Description |
|---|---|
| Basic |
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| Core |
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| Premium | Core report content plus local source inquiries on overall business reputation. |
| Entity Verification Report |
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| Optional scope areas | Ownership research, source of wealth analysis, financial credit searches and additional jurisdictional investigations where required. |
For supported delivery and integration detail, see the EDD integration capabilities brochure.
Use cases
Escalating a potential customer concern
Screening or standard customer due diligence may identify adverse information, an information gap or another potential concern that cannot be resolved from initial checks. LSEG KYC Enhanced Due Diligence Reports provide focused, human-led research within the selected scope, bringing relevant findings and source context into a structured report. Compliance and legal teams can assess the information against internal policies, document the basis for escalation and determine whether further information or controls are appropriate. The report supports the customer’s review and decision-making process, while responsibility for assessing potential risk and deciding whether to onboard or continue the relationship remains with the customer.
Reviewing complex ownership or business activity
A customer may have an ownership structure, business footprint or network of relationships that is difficult to understand from screening or standard due diligence alone. LSEG KYC Enhanced Due Diligence Reports can examine relevant identity, ownership, business activity, reputation and other potential risk indicators within an agreed research scope. Structured findings help compliance and legal teams build a clearer view of the subject and available context, supporting a consistent internal assessment. Teams can then record the review, seek additional information where appropriate and make the customer decision under their own policies, controls and governance responsibilities.
Supporting periodic or event-driven reassessment
A customer relationship may require reassessment during a scheduled periodic review or after new information, a change in circumstances or another trigger raises questions. LSEG KYC Enhanced Due Diligence Reports provide updated, focused research on the subject and review need within the selected scope. Structured findings and source context help teams compare relevant information, understand potential changes and document the basis for further review or escalation. Compliance and legal teams can use the report to inform their own assessment and determine the appropriate next action, while retaining responsibility for policy application, potential risk evaluation and the final customer relationship decision.
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