
Eric Fischkin

Dr. Richard Peterson
- Using proprietary and fine-tuned LLMs to measure specific emotion and sentiment classifications for each sentence, speaker, and document.
- Identifying 1,000+ topics, 4,000+ event types, and references to millions of products, people, and organizations in each transcript.
- Potential use cases include alpha generation, ESG research, and downside risk management.
A CEO discusses on a quarterly earnings call what he believes the coming 12 months will bring. He mentions supply chain and manufacturing challenges, price pressure caused by inflation, and the most recent marketing campaign. Is the CEO optimistic or pessimistic about each topic? What do analyst reactions suggest is most likely to impact the company’s stock performance?
Traditionally, institutional investors and quantitative firms have judged this themselves, intuitively. By using prepared transcripts and an LLM to measure the tones expressed by the CEO, this product removes potential human bias and enables users to scale sentiment analytics quantitatively, offering innovative approaches to finding alpha.
Advanced earnings call analytics
LSEG MarketPsych Transcript Analytics is a new refined data feed that brings together LSEG’s data and MarketPsych’s natural language processing (NLP) capabilities. MarketPsych develops AI-based solutions to extract actionable analytics from financial text. LSEG and MarketPsych have a nearly 15-year partnership, which delivers sentiment and thematic data feeds, ESG analytics, NLP tools, and predictive models to financial services firms in more than 25 countries.
Based on LSEG Transcripts data – which covers more than 16,000 public companies around the globe – Transcript Analytics utilises some of the most advanced data and LLM technology available. In addition to 1,000+ prepared topics, the free text search in the API reveals unlimited phrases and topics for search and sentiment tagging. The data is exceptionally granular, with the analytics solution publishing time references, verb tenses, parts of speech and other nuances, alongside a total of 13 speaker emotions. In addition, MarketPsych’s fine-tuned roBERTa-based classifiers are the most accurate classifiers available. roBERTa is an approach for pre-training natural language processing systems developed by Meta AI, which itself builds on the BERT learning model developed by Google AI. Users can unlock the power of this high precision and granularity with custom API queries on historical and real-time data. The API allows unique research, rapid testing, and seamless deployment of data feeds into production.
Exploring the use cases
With this innovative analytics solution applied to LSEG’s call transcript data, a wide range of potential use cases emerge. When looking across all U.S. companies, firms with high levels of sentiment (top 10%) measured during their earnings calls have significant next month stock price outperformance versus lower sentiment stocks. This effect is even more pronounced for companies expressing high levels of optimism. Investors can use Transcript Analytics to systematically select equity investments based on this type of correlation, or they can incorporate the results of Transcript Analytics into their own models.
In another use case, the addition of an ESG classifier in Transcript Analytics provides monitoring capabilities. In one MarketPsych study, the share prices of the 10% of companies with the lowest ESG sentiment scores during their earnings calls underperform their peers over the next month, providing an early warning for investors. Also, an analyst can search for key ESG phrases such as “carbon”, “climate” or “emissions”. The analytics will show the number of times the term has been mentioned, and the positive or negative ESG sentiment each time the term is used, as well as overall over a period. In addition, users can drill down to see the sentence in which the search term is mentioned.
Transcript Analytics can also be deployed for risk management. Transcript Analytics quantifies how corporate executives increase or decrease mentions and sentiment of key topics and entities. For example, the analytics tag key negative terms across selected companies such as “fines”. The analytics identify the companies in an industry with the most negative sentiment over a defined period. One MarketPsych study found that companies with high levels of the emotion “disapproval” (top 5%) expressed during their calls experienced significant stock price underperformance the following month. This kind of information about companies is useful for third-party risk management, as well as for managing credit risk.
These are just a sample of three use cases – there are many more ways that this solution can be deployed by institutional investors and quantitative firms to identify potential opportunities in corporate calls over time and at scale.
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