September 9, 2019

Refinitiv survey reveals that financial firms across the globe plan to ramp up use of cloud for financial data as technology delivers on its promise

Successful cloud projects deliver immediate cost reduction and faster innovation, but complexity of implementing the technology successfully means timelines slip for broader roll-out.

LONDON/NEW YORK – Financial institutions across the globe will allocate almost half (48%) of their IT budget to spending on public cloud services in 2020, up from 41% this year and 34% in 2018, according to the results of Refinitiv’s latest research into the use of cloud technology for financial data. The findings are based on a survey of 300 global financial firms across the financial community.

Banks and asset managers are looking to the cloud as an enabling technology to move away from expensive legacy data infrastructure and improve their ability to innovate by applying sophisticated AI based analytics to large and disparate datasets on demand.

The industry’s plans to increase investment in public cloud follows in the wake of successful projects being completed, with three quarters (76%) saying that previous public cloud projects performed better than expected when it came to delivering an immediate cost reduction.  No projects performed worse than expected. Hedge funds reported particularly high success rates in achieving immediate cost savings, with 91% saying that their projects had performed better than expected.

More than half of the industry’s completed cloud projects also delivered better than expected results when it came to speed of implementation and low cost of experimentation, highlighting the innovation dividend the cloud can unlock.

When asked how transformational cloud would be for the sector over the next 5 -10 years, a quarter of respondents (24%) said that the cloud will be transformational, while a further 40% said it would be significant.  Only around a third (36%) described the transformational impact of the technology as minor and none said that it was not at all transformational.

While the survey found firms to be positive about the benefits of the cloud, the journey to the cloud will take longer than expected for many firms as they grapple with the challenges of implementing cloud technology effectively. Estimates for the time to migrate key workloads across front, middle and back office functions increased compared to the responses from a year earlier.

With many banks and asset managers operating globally, the biggest challenge identified by respondents was managing data privacy controls across multiple datasets in different locations, cited by 51% of respondents. 94% of firms also said they thought their business was limiting their use of the cloud in some way because of regulatory concerns.

“The global financial community is increasingly bullish on the potential of the cloud to maintain profitability, deliver an innovation dividend, enhance business resilience and ensure future scalability,” comments Marion Leslie, global head of enterprise front-office propositions at Refinitiv. “We’re entering a more mature phase for cloud adoption in the financial sector, as the industry has completed many successful projects that justify increased investment. Blockers are falling away as the technology evolves and the transformational impact of big data, analytics and artificial intelligence enabled by cloud becomes real and generates increased interest.”

“Challenges remain in using the technology and our research found that the journey to the cloud is taking the industry longer than expected. Using the technology effectively requires new ways of working and new commercial models in order to harness cloud economics effectively. As a heavily regulated sector, the industry is also working through complex data control and compliance issues, which are very different in the cloud to firms’ own infrastructure.”


The survey consisted of telephone interviews with 300 senior figures across buy-side and sell-side financial institutions, in the roles of Chief Technology Officers, Chief Information Officers and Heads of Market Data. It was a global survey, with respondents split equally between North America, Europe and APAC.

About Refinitiv

Refinitiv is one of the world’s largest providers of financial markets data and infrastructure, serving over 40,000 institutions in approximately 190 countries. It provides leading data and insights, trading platforms, and open data and technology platforms that connect a thriving global financial markets community – driving performance in trading, investment, wealth management, regulatory compliance, market data management, enterprise risk and fighting financial crime.


Louis Auty
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