What our clients say about our support
We know its important that that when things don't go to plan you have access to a team of experts who can help you quickly and efficiently. That is why we take care over selecting our support team, each member goes through extensive training and all of them are required to pass our certified regulatory courses.
So it is always nice to hear our support is appreciated, below is some of the client feedback that we have received recently.
We have dealt with UnaVista over the past four years. As a subscriber to their products and services, these have always been very reliable and user friendly, it is quite refreshing to utilise a daily product, knowing that we have excellent professional customer support, from individuals who understands the regulatory reporting requirements and our business model.
Extremely happy with the services and support provided by UnaVista in respect of CS Europe needing to meet FCA obligations regarding it's UK transaction reporting.
Excellent service, staff are well informed and extremley helpful. More than happy with the UnaVista platform and web portal
Really appreciate the prompt response of the representatives,they are polite and understanding. Our requirements are understood clearly and response is given within the promised time. Which is very important in terms of Reg Reporting.
Great knowledge of product and very helpful with any questions together with a speedy response.
The support that we receive from UnaVista is second to none.
I would overall just like to comment that dealing with UnaVista has been a very good experience and I have been really impressed with their professionalism and speed of resolution. The most impressive aspect of the service is the adaptability that the service provides for it's clients.
We as a organization are very much impressed the way you team helped us in setting up the UAT and production system. Being a Indian Broker we had zero knowledge of the product but know we fill that we gained pretty good knowledge thanks to team UnaVista.
The query today was handled in a timely effecient manner. To continue the excellent service this facility provides, the answer was supported by a comprehensive reason. Personally this has always helped in increasing my knowledge of the subject.
I always find the UnaVista help desk service very prompt, well informed and extremely helpful.
Very knowledgeable and provided information beyond what was requested.