Meet The Training Team

Training Services are an integral part of UnaVista's commitment of excellence to our clients.  Meet the Training Team to find out a litttle more about who we are and what we do.

 

David Nowell
Head of Industry Relations and Regulatory Compliance

David Nowell is Head of Industry Relations and Regulatory Compliance for UnaVista at the London Stock Exchange. He has over 20 years financial services experience on both sides of the regulatory fence, having worked previously for the FSA, Reuters and Credit Suisse.  David was a Technical Specialist within the Transaction Monitoring Unit at the FSA, where he was responsible for shaping the transaction reporting rules and providing guidance to UK firms. David was the FSA’s representative on transaction reporting in Europe for a number of years.

David is the Compliance Officer and lead subject matter expert for the UnaVista Trade Repository, both helping customers with the reporting of all derivatives asset classes and ensuring the UnaVista Trade Repository complies with the EMIR requirements. David has also introduced an industry accredited diploma training course on the subjects of MiFID and EMIR transaction reporting to help the industry improve the quality of reporting standards. This year, UnaVista will expand it’s offerings into other reporting regulations such as MIFIR and AIFMD which again David will be taking a leadership position on behalf of LSEG/UnaVista.

Raheela Fernandes
Training Manager

Raheela joined UnaVista in May 2015 and has over 7 years of experience as a Technical Trainer and developer.  In the past, Raheela has worked primarily within the Legal and Accountancy sectors, developing, implementing and ultimately training end users on different CMS, PMS and CRM systems.

Raheela's current responsibilities include the design and delivery of all external (client and partner) training programs supporting UnaVista's current products as well as the future product roadmap.  Raheela is also responsible for design and delivery of all internal employee training programs from new hire training to continuous employee development.

Ricardo Carvalho
Customer Support Analyst

Ricardo has been with the London Stock Exchange for over 3 years working with UnaVista, primarily in the role of client support analyst, but with a notable presence in the client integration department, having on-boarded over 150 clients to EMIR as well as the Transaction Reporting platforms. 

Ricardo currently conducts the fortnightly UnaVista MiFID and EMIR Platform Training WebEx sessions for UnaVista clients as well as the monthly UnaVista Platform Training Q&A WebEx sessions.  Ricardo is also involved with presenting these sessions to all new employees joining the UnaVista team at the London Stock Exchange.

Claudia Antwi-Ntim
Customer Support Analyst

Claudia joined the London Stock Exchange in May 2015 working within the UnaVista Support team as a Client Support Analyst.

Claudia’s role within the Support team includes on-boarding new clients to both the MiFID and EMIR Platforms as well as resolving client queries with regards to all UnaVista products.  Claudia, in partnership with her colleagues Ricardo Carvalho and Robert Redman, presents the fortnightly UnaVista MiFID and EMIR Platform Technical Training WebEx sessions for both existing and new UnaVista clients.

Robert Redman
Customer Support Analyst

Robert has been with the London Stock Exchange for almost 2 years working within the UnaVista Support team as a Client Support Analyst but with a noteable presence within the technical resolution department.  Robert is also involved with various back reporting projects in order to assist clients with their regulatory reporting obligations.

Robert, in partnership with his colleagues Ricardo Carvalho and Claudia Antwi-Ntim, presents the fortnightly UnaVista MiFID and EMIR Platform Technical Training WebEx sessions for both existing and new UnaVista clients.