The ever-increasing use of automation and the advent of robotisation have hugely affected a number of process-driven sectors, but people-orientated professional services companies continue to be a growth area across EU territories. Whether a high-tech Client Relationship Management tool or tourism is their primary business, the key for successful companies is to invest in their workforce, be flexible as they evolve and develop, and focus on offering value to new and existing customers to keep themselves ahead of the competition.
Sector at a glance
- 74% - The proportion of EU employees working in the services sector
- €83bn - The size of the European consulting services market
- 490% - The growth in consulting revenue over the past three years