Renal Services (UK)

Renal Services (UK)

Company information

Lifesaving services

It’s hard to overstate the importance of the work that Renal Services (UK) does. The company is a leading independent supplier of dialysis services in the UK, providing treatment to patients with end-stage renal disease (ESRD), an illness in which a patient’s kidneys can no longer sustain life without assistance. This vital service offers an alternative to traditional large dialysis chains and dialysis product manufacturers.

“We work closely with the NHS to deliver the highest level of care in the most comfortable environment,” says CEO Stefano Ciampolini. “We are a nurse-led company that places patients and their needs at the heart of our activities.”

“We are a nurse-led company that places patients and their needs at the heart of our activities” - Stefano Ciampolini, CEO, Renal Services (UK)

Demand for those activities is growing. “In recent years, we have seen NHS Trusts looking increasingly to high-quality private providers to deliver innovative patient care on their behalf,” explains Stefano. “We have benefited from this trend as we are ready to step in at short notice to design, build and manage clinics and provide patient care across the UK. We deliver this while also consistently providing cost savings and cash-flow assistance to our NHS partners.”

Renal Services (UK) currently has ten dialysis units around the UK, from Alnwick in Northumberland to Launceston in Cornwall, with a total of more than 50 treatment stations within the units. The company is expecting a period of strong growth in the coming years as a result of the increasing number of patients who need dialysis, with demand growing globally by around 7% a year. To meet that demand, the company expects to double over the next five years, and double its staff numbers too so it can maintain its existing staff-to-patient ratio.

  • 7% - Annual global growth in demand for dialysis

Stefano’s advice for entrepreneurs is to ensure their business is addressing a clearly defined market niche. He says: “A relentless focus on driving customer satisfaction, functional specialisation and employee engagement, while retaining close control over your cash flow, should provide the foundations for sustainable growth.”