- Website: www.ozomalta.com
- Sector: Business Services
- Country: Malta
A clean sweep
For the folks at OzoGroup, no two jobs are alike. Established in 1996, OzoGroup is Malta’s market-leading outsourcing firm for qualified personnel – a position it takes very seriously. “We specialise in the provision of talent in sectors like cleaning, hospitality, security and healthcare services,” explains Mario Muscat, Managing Director at OzoGroup. “We pride ourselves on listening to our clients’ requirements and establishing a way forward at the briefing.”
This commitment to customer service means OzoGroup enjoys constant repeat business and an established relationship with the hotel, restaurant and catering trade, as well as residential markets.
“It’s always hard to find the right people for the job in an economy where the best talent is already taken”
This enabled the group to grow and diversify: “We’ve built an excellent reputation with clients, so whenever we introduce a new service within the group it’s easier for us to offer it to our existing clientele – thus entering the market because of the trust we’ve managed to build,” says Mario.
Like any business, OzoGroup has faced its fair share of challenges along the way. But whereas most European businesses have just emerged – or are still emerging – from the jaws of recession, OzoGroup’s challenges have been of a very different kind.
“While other European countries were suffering from recession, we had a steady growth,” says Mario Muscat. “Instead, manpower has always been our biggest obstacle. With Malta having the lowest unemployment rate in Europe, it’s always hard to find the right people for the job in an economy where the best talent is already taken.”
This hasn’t stopped the company from diversifying into manufacturing, however. OzoGroup is currently working with a local manufacturer of detergents with the view to help it start exporting to Europe and North Africa.
300+ – The number of jobs OzoGroup hopes to create in the next three years
“We want to invest in foreign markets by taking this new company to another level as an established franchise. We would be creating another 300–500 jobs in the next three years within our group, helping us solidify our position as market leader,” says Mario.