Attracting, developing and retaining the skills we need to deliver on our strategy is a key imperative for the Group. We continue to work on bringing together our growing company and supporting our employees’ development in an environment built on core values of partnership, integrity, innovation and excellence.

Employee Engagement

The engagement of our colleagues is key to the continued growth of the Group, which is why we were so pleased to see the improvements in our latest colleague engagement survey – Have Your Say. In 2016, our overall engagement index increased by 6% to 82%, outperforming the external benchmark. The improvements in response to various topics were driven by a number of actions which employees influenced through their feedback to previous engagement. In addition, with £2 per completed survey being given to charity, employees raised over £7,000 for the Unicef UK Children’s Emergency Fund.


We value diversity as a driver for development and innovation. Our operations span the globe, with offices in Australia, Canada, France, Hong Kong, India, Italy, Japan, Russia, Sri Lanka, the UK and the US. We have employees of 59 different nationalities, reflecting both the international scale of our business and the diversity of our customer base. Five nationalities are represented on our Executive Committee.

We became part of the first list of participating firms for the HM Treasury’s Women in Finance Charter, as part of an increased focus on diversity and inclusion across the Group. By 2020, we aim to achieve a stretch target of 40% female representation for senior management and our overall staff numbers.

Human Rights

In line with the UN Guiding Principles on Business and Human Rights, LSEG recognises that the responsibility to respect human rights is a global standard of expected conduct for all business enterprises wherever they operate. LSEG’s human rights policy statement is included in the Group Corporate Responsibility policy approved by the Board in 2015 and incorporated into our Supplier Code of Conduct.

In 2016, we launched our ESG Reporting Guidance which included human rights guidance on p.17, and we included a ‘Slavery and Human trafficking statement’ on p.39-40 of this year’s CR Report.

For further information on our initiatives in our people, and our approach to social, please refer to our CR Report, pages 21-26 and 38-40.